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Impact Best Pte Ltd is recognised under  The Consultant Quality Initiative (CQI) of Enterprise Singapore which was designed to help small and medium enterprises (SMEs) select the right management consultants to assist them in their business upgrading journey.

For more info, please visit here. 


To help your business improve HR initiatives, Enterprise Singapore has allocated government grants to strengthen your company’s Human Resource (HR) capabilities, so as to support business growth strategies.

Potential Benefits

By working on Human Capital capabilities and improvements, companies can experience robust business growth which can expedite their core innovations and internationalisation plans.

Scope of work can cover:

  • Diagnosis and gap analysis of your company

  • Development of a strategic roadmap, business frameworks, policies or processes

  • Recommendations and plans for implementation

Supportable Activities & Qualifying Cost

Project may address any of these areas:

  • Compensation & Benefits

  • Employee Engagement & Communication

  • Employee Value Proposition

  • HR Management

  • International Mobility

  • Job Redesign

  • Learning & Development

  • Manpower Planning

  • Organisation Culture

  • Performance Management

  • Recruitment & Selection

  • Talent Management & Succession Planning

What is not covered:

  • Standalone training courses

  • Incentives, benefits and welfare subsidies for employees


From 1 April 2023, SMEs can receive up to 50% support for EDG projects

  • How long does the application process for the HR Consultancy EDG Project typically take?
    Due to overwhelming applications through Enterprise Singapore, each application process can take approximately 4 to 12 weeks, including evaluation.
  • What kind of outcomes can I expect from implementing the HR Consultancy EDG Project recommendations?
    By implementing the project's recommendations, you can expect improved HR processes, enhanced employee engagement, talent retention, and a more competitive workforce. All these initiatives will positively impact the company performance directly and indirectly.
  • How much does each project cost?
    The project cost will varies accordingly to the project scope and company HR analysis. Each project can range from SGD 2,000 to 150,000 depending on the project scope.
  • Who is eligible to apply for the HR Consultancy EDG Project?
    Business entity registered and operating in Singapore Company has at least 30% local equity held directly or indirectly by Singaporean(s) and/or Singapore PR(s), determined by the ultimate individual ownership Company is financially ready to start and complete the project
  • Can I choose my own HR consultancy service provider for the project?
    Yes, you can choose your own HR Consultancy service provider. In fact, we will advise you to seek multiple quotations and analysis to understand and evaluate the proposals that eac solution provider provide you, in order for you to make a more informed decision.
  • How can HR outsourcing to Impact Best benefit my business?
    Outsourcing HR to Impact Best allows you to offload time-consuming tasks, reduce costs, and gain access to HR expertise, helping you scale and thrive.
  • What are examples of HR services offered in Singapore?
    In Singapore, HR services encompass a wide range of offerings, such as: Recruitment and staffing solutions Payroll processing and management Employee benefits administration HR advisory and consulting services Talent acquisition and management Workforce planning and development Compliance with Singaporean MOM labor laws and regulations
  • What HR functions can be outsourced in Singapore?
    Small and large businesses in Singapore commonly outsource various HR functions, including: Payroll processing and tax reporting Recruitment and talent acquisition Benefits administration HR compliance and legal matters Employee training and development programs Employee relations and conflict resolution Performance management and appraisals
  • What is a HR services company in Singapore?
    An HR services company in Singapore specializes in providing a wide range of human resources solutions to businesses. These services may include recruitment, payroll management, talent acquisition, employee benefits administration, and HR advisory services tailored to meet the specific needs of organizations operating in Singapore.
  • What are HR advisory services in Singapore?
    HR advisory services in Singapore involve expert guidance and consultation on various HR matters. This can include compliance with local labor laws and regulations, talent management strategies, organizational development, and employee relations. HR advisory services help businesses navigate complex HR challenges and make informed decisions to drive growth.
  • What areas of HR does Impact Best cover?
    We cover a wide range of HR functions, including payroll, benefits administration, employee relations, compliance, and more. Contact us to find out more of our services.
  • How do I get started?
    Getting started is easy! Get a Quote from Impact Best through the button. Let's embark on a journey of HR excellence together.
  • Can Impact Best customize its services to fit my company's unique needs?
    Certainly! We understand that each business is unique. Our approach is flexible, adapting to your specific requirements for a seamless partnership.
  • Is HR outsourcing suitable for small businesses?
    Absolutely! Impact Best HR Outsourcing service is tailored to meet the needs of businesses of all sizes, ensuring efficient HR management regardless of your scale. Our clients range from headcount sizes of 5 to 200.
  • What happens if my work pass transaction application fails?
    Not to worry. Impact Best provides a obligatory one-time appeal based on the reason of rejection (if provided) tapping onto our vast experience of past applications and rejections.
  • What do I need to prepare for the application?
    Impact Best will provide you a detailed checklist on the documents to be prepared.
  • How long does it take to process a work pass application?
    It takes between 1 week to 6 weeks, depending on the type of work passes being applied for.
  • Why can't I do the application on my own?
    Yes, businesses are able to apply work passes on their own. The company will need to set up their EPOL / WPOL and prepare all necessary documents. By outsourcing the work pass transactions to Impact Best, we will work closely with the applicant and follow through the whole process until the results are out.
  • How much do you charge?
    We charge ranging from SGD 400 to SGD 1600, depending on the complexity and nature of the work pass transactions
  • Is my employee data safe with Impact Best?
    Impact Best safeguard employee data using payroll software which paractices encryption, secure storage, and access controls to ensure confidentiality. Impact Best software partners employ encryption, secure storage, and strict access controls to protect sensitive employee information from unauthorized access or breaches.
  • What factors should I consider when choosing a payroll outsourcing provider?
    Choose a payroll outsourcing provider based on reputation, experience, services offered, technology capabilities, and expertise in regulatory compliance.
  • How can my business benefit from Impact Best payroll outsourcing services?
    Payroll outsourcing streamlines operations, reduces errors, and ensures compliance, freeing up resources for core business activities. Our services can benefit your business by reducing administrative burdens, minimizing errors, and ensuring compliance with tax regulations. Outsourcing to Impact Best allows you to focus on core operations while experts handle payroll complexities.
  • How does payroll outsourcing with Impact Best help with regulatory compliance?
    Impact Best keep up with legal changes, ensuring accurate tax calculations and timely compliance, which minimizes legal and financial risks.
  • What is payroll outsourcing?
    Payroll outsourcing is when a business entrusts the responsibility of managing employee compensation and related financial tasks to an external service provider. This includes tasks such as calculating wages, processing payments, and ensuring compliance with tax and statutory employment and labor laws.
  • Who is eligible for work permit in Singapore?
    Eligibility for a work permit in Singapore depends on factors such as your job sector, qualifications, and the specific conditions set by the Ministry of Manpower (MOM). Typically, semi-skilled foreign workers from approved source countries working in sectors like marine shipyard and construction are eligible.
  • Can I apply for Singapore work permit without job offer?
    No, you cannot apply for a Singapore work permit without a valid job offer from a Singaporean employer. The work permit application must be initiated by your prospective employer.
  • How much is work permit application in Singapore?
    The work permit application fee in Singapore varies depending on factors like the type of permit and the worker's nationality. Typically it is SGD 35 for each application. For the most up-to-date fee information, please visit the Ministry of Manpower (MOM) website.
  • What is the minimum qualification for Work Permit in Singapore?
    The minimum qualification for a Work Permit in Singapore can vary by sector and job type. Some jobs may not require formal qualifications, while others may necessitate specific educational or professional credentials. The eligibility criteria are determined by the Ministry of Manpower (MOM) and differ across sectors. It's important to check MOM's guidelines and sector-specific requirements for the most accurate information pertaining to your specific job category.
  • What is the minimum salary for work permit in Singapore?
    The minimum salary for a work permit in Singapore varies by sector and job type. MOM sets specific minimum salary requirements based on industry standards and the nature of the work. Employers must ensure that they pay their foreign workers at least the specified minimum wage.
  • How long does work permit application take Singapore?
    The processing time for a work permit application in Singapore can vary, but it typically takes between few working days to several weeks. The exact duration depends on factors like the sector, completeness of documents, and the worker's nationality and background checks by the authorities.
  • Can I apply for Singapore work permit without job offer?
    No, you cannot apply for a Singapore work permit without a job offer from a Singapore company. A valid job offer from an employer in Singapore is a prerequisite for obtaining a work permit.
  • What happens if I lost my work permit in Singapore?
    If you lose your work permit in Singapore, you must report the loss to your employer and the Ministry of Manpower (MOM) immediately. To replace a lost work permit, you will need to provide the necessary documents and details to facilitate the replacement process.
  • How long can you stay in Singapore after the cancellation of Work Permit?
    After the cancellation of your Work Permit, you can remain in Singapore temporarily, usually between 7 days to 30 days from the date of cancellation, provided your Special / STVP pass remains valid during this period.
  • Can I work while waiting for Work Permit in Singapore?
    No, you cannot work in Singapore while waiting for your new Work Permit application to be processed. You must await the issuance of the new pass before engaging in employment.
  • After my former employer canceled my Singapore work permit and before outbound, can I immediately apply to another company for a new work permit to avoid leaving Singapore?
    Yes, you can apply for a new work permit with a different employer in Singapore after your previous one has been canceled. However, the application process does not allow you to stay in Singapore or extend the validity of your STVP / Special Pass.
  • Who can cancel the Work Permit in Singapore?
    Work Permit cancellation is typically initiated by the employer or an authorized Employment Agent. It's a formal process that requires completion of specific paperwork and adherence to MOM guidelines.
  • What happens when you cancel Work Permit?
    When you cancel your Work Permit in Singapore, it signifies the termination of your employment. You must cut your Work Permit card in half or return it to your Employer. Upon cancellation, a Short Term Visit Pass/ Special Pass may be issued.
  • How do I know if my Work Permit is Cancelled?
    You can verify the status of your Work Permit by checking with your employer, consulting the Ministry of Manpower (MOM) website, or contacting an immigration officer when leaving Singapore or scanning the QR code at back of your work permit card with SGWorkpass application
  • Can Work Permit holder resign from the company?
    Yes, a Work Permit holder can resign from their company. In such cases, the termination of employment should be discussed and agreed upon with the employer, and the appropriate cancellation procedures should be followed.
  • Can you stay in Singapore without Work Permit?
    You can stay temporarily in Singapore without a Work Permit if you have a valid pass like a Short Term Visit Pass or Special Pass. However, for long-term employment in Singapore, you would need a valid Work Permit or Employment Pass.
  • Does an employment agency need the employer's authorisation before cancelling an in-principle approval (IPA)?
    Yes, in most cases, employment agencies require the employer's authorization to cancel an in-principle approval (IPA) for a Work Permit. It's essential to follow proper procedures and maintain clear communication between all parties involved to avoid any issues during the cancellation process.
  • What are the documents needed for Work Permit renewal?
    You'll generally need your passport, updated bond details, and medical insurance from the same bank or insurance company as your security bond. The specific requirements may vary depending on your circumstances.
  • When can I renew Work Permit?
    You can begin the renewal process around 6 to 8 weeks before your existing work permit's expiry date. It's essential to start early to avoid any disruptions in your employment.
  • What to do if Work Permit expire?
    If your Work Permit expires, you must stop working immediately. Initiate the renewal process or make arrangements to leave Singapore.
  • How long can I stay in Singapore after Work Permit expires?
    You should not stay or work in Singapore once your Work Permit expires, as it's illegal. Leave Singapore before it expires to avoid penalties.
  • How to appeal for renewal of Work Permit?
    To appeal for renewal, provide new information or documents that demonstrate your eligibility. Appeals are unlikely to be successful unless you can offer compelling reasons or updated details. Follow the guidelines provided by MOM during the renewal process. Engage the professional services of Employment Agents such as Impact Best Pte Ltd to increase your chances of success.
  • Who is eligible to apply for renewal?
    Workers eligible for renewal are typically those whose contracts are extended or who continue to meet the criteria set by the Ministry of Manpower (MOM).
  • What happens if work permit is not renewed?
    If your Work Permit is not renewed, you cannot work legally in Singapore, and you risk penalties or deportation. It's crucial to follow the renewal process to maintain your work status. Alternatively, an appeal can be done.
  • How long is the process to renew Work Permit?
    The duration varies but typically takes 6 to 8 weeks for standard cases and up to 12 weeks for exceptional situations.
  • How do I upgrade my work permit to S Pass?
    To upgrade from a Work Permit to an S Pass, you typically need to secure a job that meets the S Pass eligibility criteria, including the minimum monthly salary requirement and other qualifications. Your employer can then apply for the S Pass on your behalf, following the S Pass application process outlined by the Ministry of Manpower (MOM).
  • What is the minimum pay for S Pass?
    The minimum monthly salary for an S Pass holder in Singapore depends on the type of work and skill level. Generally, it should meet the minimum salary criteria set by MOM for the specific job category. Refer to above more for details
  • How long does it take for S pass to be approved?
    The processing time for an S Pass application varies, but it typically takes around three weeks. However, it can take longer if additional documentation is required or if there is a high volume of applications being processed by the Ministry of Manpower (MOM)
  • Why is my S Pass application taking so long?
    Several factors can contribute to a longer processing time, including the need for additional documentation, high application volumes, or a more complex application due to the specific job or industry. It's essential to ensure that all required documents are submitted accurately and promptly.
  • What is the difference between S Pass and EP?
    The Employment Pass (EP) is for higher-skilled foreign professionals, managers, and executives, while the S Pass is for mid-skilled workers. EP holders usually have higher minimum monthly salary requirements and different eligibility criteria compared to S Pass holders.
  • Can S Pass holder apply for Permanent Residency (PR)  in Singapore?
    Yes, S Pass holders are eligible to apply for Permanent Residency (PR) in Singapore, but they must meet certain requirements, such as holding an S Pass for a specified duration, demonstrating good conduct, and meeting other PR criteria set by the Immigration and Checkpoints Authority (ICA).
  • What is the difference between S Pass and work permit?
    S Pass and Work Permit are both types of work passes in Singapore, but they differ in terms of skill level and eligibility criteria. S Pass is for mid-skilled workers, while Work Permit is typically for lower-skilled workers. S Pass generally requires a higher monthly salary and more qualifications than a Work Permit.
  • How much does it cost to get an S pass in Singapore?
    The cost of obtaining an S Pass in Singapore includes the application fee, which is SGD 105 for each pass application. and issuance fee of SGD 100. Employers are also required to provide medical insurance for their S Pass holders.


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